Safeguarding Policy


Our Community Interest Company activities may include working with vulnerable people.  The purpose of this policy is to protect them and provide stakeholders and the public with the overarching principles that guide our approach in doing so.  

Lead Director

A lead member of the Hand in Hand Festival Community Interest Company will be appointed to provide oversight of safeguarding and to lead on any incident investigation and reporting.

Lead DirectorMark Hubbard/April Pye


This policy applies to anyone working on our behalf, including our Festival Planning Team and other volunteers. We will ensure that it is:

  • Put into practice.
  • Responsive to change.
  • Reviewed as necessary, always following a serious incident and at least once a year.
  • Available to the public.
  • Compliant with all relevant legislation.

We will make all Hand in Hand Festival Planning Team members, volunteers, partners and visiting performers aware of our policies and that they know how to apply them.

Partner organisations will be required to have their own safeguarding procedures that must, as a minimum, meet the standards outlined below, and include any additional legal or regulatory requirements specific to their work.  These include, but are not limited to other UK regulators, if applicable.

Safeguarding should be appropriately reflected in other relevant policies and procedures.  


We believe that: 

  • Nobody who is involved in our activities should ever experience abuse, harm, neglect or exploitation.
  • We all have a responsibility to promote the welfare of all of our participants and volunteers, to keep them safe and to work in a way that protects them.
  • We all have a collective responsibility for creating a culture in which our people safe and are able to speak up, if they have any concerns.

Types of Abuse

Abuse can take many forms, such as physical, psychological or emotional, financial, sexual or institutional abuse, including neglect and exploitation.  Signs that may indicate the different types of abuse are at Appendix 1.

Reporting Concerns

If a crime is in progress, or an individual in immediate danger, call the police, as you would in any other circumstances.  

Performers and members of the public, are encouraged to make any concerns known to a member of our team, or a member of the host venue’s staff, who will also alert a senior member of the CIC.  

Team members or volunteers of the Hand in Hand Festival Planning Team, are encouraged to make any concerns known to one of the 3 directors.  If people feel unable to do so, they should speak to another member of the Festival Planning Team.   


Directors.  This safeguarding policy will be reviewed and approved by the Festival Planning Team annually.  

Directors are aware of and will comply with the Office of the Public Guardian guidance 

to ensure good safeguarding governance.  

A Director will be given responsibility for the oversight of all aspects of safety, including whistleblowing and H&SW.  This will include:

  • Leading the organisation and creating a culture of respect, in which everyone feels safe and able to speak up.
  • An annual review of safety, with recommendations agreed by the Festival Planning Team.
  • Receiving regular reports, to ensure this and related policies are being applied consistently.
  • Providing oversight of any lapses in safeguarding.
  • Ensuring that any issues are properly investigated and dealt with quickly, fairly and sensitively, and any reporting to the Police/statutory authorities is carried out. 
  • Ensuring safeguarding risk assessments are carried out and appropriate action taken to minimise these risks, as part of our risk management processes. 
  • Ensuring that all relevant checks are carried out in recruiting and supervising volunteers. 
  • Planning programmes/activities to take into account potential safeguarding risks, to ensure these are adequately mitigated.  
  • Ensuring that all appointments, as appropriate, that require DBS clearance and safeguarding training are identified, including the level of DBS and any training required.
  • Listening and engaging, performers, the Festival Planning Team, volunteers and others and involving them as appropriate.
  • Responding to any concerns sensitively and acting quickly to address these. 
  • Making team members, volunteers and others aware of:
    • Our safeguarding procedures and their specific safeguarding responsibilities on induction, with regular updates/reminders, as necessary.

Volunteers – All volunteers have a duty to promote the welfare of children and adults at risk. It is everybody’s responsibility to recognise the signs of, and to report, abuse wherever it is seen, suspected or disclosed. Volunteers must also respond appropriately to any disclosure and take any immediate action necessary to protect children and adults at risk. The appropriate action is to liaise with the volunteer coordinator or a member of the Festival Project Team. 

Safeguarding within the context of Hand in Hand Bristol 2024. 

To be aware of our procedures, undertake any necessary training, be aware of the risks and signs of potential abuse and, if you have concerns, to report these immediately (see above?).

Online Safety

We will identify and manage online risks by ensuring:

  • Volunteers and team members understand how to keep themselves safe online. We may use high privacy settings and password access to meetings to support this.
  • The online services we provide are suitable for our users. For example, use age restrictions and offer password protection to help keep people safe.
  • The services we use and/or provide are safe and in line with our code of conduct. 
  • We protect people’s personal data and follow data protection legislation.
  • We have permission to display any images on our website or social media accounts, including consent from an individual, parent, etc. 

We clearly explain how users can report online concerns.  Concerns may be reported using this policy, or direct to a social media provider using their reporting process.  If you are unsure, you can contact one of these organisations, who will help you.